Legal notice

Privacy Policy

Personal data processing notice pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR) · Last updated: July 2026

Pietraviva Ristrutturazioni cares about the confidentiality of your personal data and processes it in accordance with the applicable law. On this page you'll find who processes your data, what data we collect, for what purposes and what rights you can exercise. This is an English courtesy translation; the Italian version prevails in case of discrepancy.

01Data controller

The data controller is:

02What data we collect

We process only the data you provide voluntarily, in particular through the contact form on the site:

• Identity and contact data: first and last name, phone number, email address.
• Data relating to your request: the area where the property is located, the property's status (owned, to be purchased, etc.) and the free-text content of the message you send us.
• Browsing data: to a limited extent, technical data collected automatically by the servers and by the cookies necessary for the site to work. For details see the Cookie Policy.

You are not required to provide special categories of data (sensitive data). Please do not include in the message field any information that isn't necessary to handle your request.

03Purposes and legal basis

• To respond to your requests for information, a quote or a site visit and to manage subsequent contacts. Legal basis: pre-contractual measures taken at your request (Art. 6.1.b GDPR).
• To comply with legal obligations of an accounting, tax and administrative nature, should the contact lead to a contractual relationship. Legal basis: legal obligation (Art. 6.1.c GDPR).
• To ensure the security and correct operation of the site. Legal basis: the controller's legitimate interest (Art. 6.1.f GDPR).

We do not carry out marketing activities and do not send newsletters: we only contact you in relation to the request you sent us.

04How the data is processed and retention

The data is processed by electronic and, where necessary, paper means, adopting security measures appropriate to prevent loss, unauthorised access and unlawful use. The data collected through the contact form is retained for as long as necessary to handle the request and, if there is no follow-up, for a period not exceeding 24 months. Where a contractual relationship exists, the data is retained for the periods required by law (generally 10 years for accounting and tax documentation).

05Recipients of the data

Your data may be shared with parties that collaborate with the controller for the purposes indicated above, such as technical and site-hosting service providers, advisers (tax, legal, technical) and the firms or professionals involved in carrying out the works, as well as public authorities where required by law. Such parties act, where the relevant conditions apply, as data processors. The data is not disseminated or transferred to third parties for marketing purposes.

In particular, the data you enter in the contact form is processed on behalf of the controller by Web3Forms (a form-handling service provided by Web3Forms / Deshan Nawanjana), which receives the submitted data and forwards it by email to the controller, without using it for its own purposes. Provider's notice: web3forms.com/privacy.

06Transfer of data outside the European Union

Some technical service providers (for example for handling the contact form via Web3Forms, for delivering the fonts or the hosting) may process data outside the European Economic Area. In that case the transfer takes place in accordance with Articles 44 et seq. of the GDPR, on the basis of adequacy decisions or standard contractual clauses approved by the European Commission. Further details are available in the Cookie Policy.

07Your rights

At any time you may exercise the rights set out in Articles 15–22 of the GDPR, and in particular:

• access your data and obtain a copy of it;
• request its rectification, updating or completion;
• request its erasure, in the cases provided for by law;
• request the restriction of processing or object to the processing;
• receive the data in a structured format (portability);
• withdraw consent, where the processing is based on it, without affecting the lawfulness of the earlier processing.

To exercise your rights you can write to info@pietraviva-toscana.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

08How the site was made, and images

09Changes to this notice

The controller reserves the right to update this notice to reflect regulatory or organisational changes. The version in force is the one published on this page, with the date of the last update indicated.